Ponca City Utility Billing
516 E. Grand Ave.
Ph: (580) 767-0311
Monday - Friday
8:00 am - 5:00 pm
The Ponca City Utility Billing Authority (PCUA) strives to provide accurate billing service and records to all Ponca City Utility Authority customers with prompt, professional, and courteous service.
The Ponca City Utility Authority (PCUA) Billing Office is considered a full-service office providing:
Electric is provided both inside and outside city limits. The other services may not be available to rural residents.
All new service will require a lease/rental agreement/proof of ownership, valid photo id, and a $125 deposit or a 12 month good payment history (credit letter from previous utility provider) for residential. All listed on the lease (over 18) must come into the office to begin service and complete the application for service with their photo ID. View our Rate Sheet
We welcome citizens to contact our office between 8:00am-5:00pm Monday-Friday.
Emergency After Hours please call 580-767-0405.
Utility Billing Cycles:
- The city is divided geographically onto 3 billing cycles.
- Meters are read every 27 to 33 days.
- Dates may be affected by holidays.
Cycle Due Dates:
Bill Date Due Date
10th of every month 5th of every month
15th of every month 10th of every month
25th of every month 20th of every month
Automatic Debit/Credit Card/ Bank Draft
Mail with Return Envelope with bill
Drop Box (Black PCUA box east of City Hall)
Billing Office-8;00-5:00 Monday-Friday
Call Billing Office 580-767-0318/0319 (Visa/Master Card only)
Online Bill Pay
If you would like to make a request to change your billing due date complete the form and return to the billing office located at 516 E. Grand.