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New Customer & Deposit Information
Identification Requirements
New utility customers are required to come into the Utility Billing Office at 516 East Grand Avenue for connection of services. A packet is given to all new customers to welcome them to Ponca City with new and useful information about our city. For accuracy, all customers must provide:
  • Co-occupant information
  • Proof of employment
  • Proper identification
  • Property location (verification)
  • The name of a personal reference

Deposits
A deposit is required for all new accounts to guarantee payment for services. Customers who maintain good credit with the Ponca City Utility Authority are eligible for a credit refund of the deposit on their account after 12 months service. The Utility Billing Office will also accept a letter of good credit from a prior utility provider in lieu of a deposit.

Commercial deposits vary depending on the type of business and the size of the business.


516 E. Grand, Ponca City, OK 74601
PO Box 1450, Ponca City, OK 74602
Ph. (580) 767-0339
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