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We welcome all of our citizens to contact our office either by phone or in person concerning questions they may have on their account. Our representatives are trained to handle inquiries promptly and courteously. We strive to manage all questions and concerns quickly and accurately to create long-term customer value. Our department’s goal is to provide quality and reliable personal customer service.

Electric Customer Service Guidelines


Contact Information
Utility Billing
516 E. Grand Ave.
Ponca City, OK  74601
Ph: (580) 767-0311


516 E. Grand, Ponca City, OK 74601
PO Box 1450, Ponca City, OK 74602
Ph. (580) 767-0339
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